Wednesday, September 7, 2022
HomeHealth InsurancePatricia Pichardo on what introduced her to HealthSherpa, her ardour for activism...

Patricia Pichardo on what introduced her to HealthSherpa, her ardour for activism and social influence, and what her typical day seems like

Right here at HealthSherpa, we strongly imagine in creating inclusive and equitable areas, which construct belief, respect and a way of belonging which are crucial to our tradition and work. We’re dedicated to constructing a workforce that represents the individuals who use our merchandise, as we all know that it will advance our mission of constructing healthcare reasonably priced to those that want it. 

We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and progress on the workforce. For this subsequent publish, we spoke with Patricia Pichardo, Vice President of Product Administration, who opens up about why she mentioned sure to HealthSherpa, her private journey to mission-driven work, and what her day-to-day seems like.


I’ve been at HealthSherpa for nearly 2 months now. There was an acquisition at my final firm, and it led to lots of change; it opened my eyes to exterior alternatives. I began getting pinged so much by recruiters and there have been attention-grabbing jobs opening up. I’d labored in liquor immediately earlier than HealthSherpa; however earlier than that, I’d labored in a mission-driven setting, and I actually missed that mission connectivity. 

So after I began exploring new alternatives, what actually made HealthSherpa stand out was the mission, and the chance to do what I do professionally to usher some good into the world.


Personally, when Hurricane Maria hit Puerto Rico in 2017, I discovered myself advocating for Puerto Ricans within the diaspora – it actually awakened one thing within me. With associates and different volunteers, we have been in a position to take action a lot – we helped individuals get out of the Island, helped feed youngsters who have been going with out meals, helped individuals get entry to primary wants. 

After this expertise, I began fascinated with different points that weren’t essentially immediately impacting one thing that I used to be near. So when Sarah (Ahn, Senior Recruiter) reached out to me about this function at HealthSherpa, it felt like a complete match for me. How would I get higher if I bought sick, and I didn’t have enough insurance coverage? That may be a actual subject, an actual drawback. And HealthSherpa is fixing it – and it’s a worthwhile firm, with a dedication to range, fairness and inclusion. It was a complete no-brainer to say sure to speak about this function.


There have been a couple of issues that stood out to me:

  • The human contact. I’d labored with good recruiters earlier than, however at HealthSherpa, it wasn’t simply the recruiter. Sarah launched me to the following individual, who introduced the identical nice contact and humanity to the method. It was clear that the recruiter and the hiring supervisor shared the identical values, and that there was clear intention informing the method. 
  • The candor. Sarah and the entire individuals on the interview workforce have been very candid with me about what the actual issues have been, the actual wants have been, and what the precise actuality at HealthSherpa seemed like.
  • The belief. The workforce trusted one another in a really implicit means. Later within the course of, I bought to satisfy a few of my teammates, friends and direct studies. The conversations felt natural and real with the workforce as nicely. It didn’t really feel just like the workforce was being refrained from the method; they requested questions (and vice versa), and it confirmed me that the recruiter and hiring supervisor positioned lots of belief within the workforce, too – and from the conversations, it felt clear that the belief existed in each instructions.

So, not solely are they human, and candid, however they belief one another. They really feel actually snug about one another’s positions. After I spoke to George (Chief Government Officer), he mentioned that he didn’t have to assess whether or not I’d be a great product chief – that was Cat’s (Chief Product Officer) job. He simply wished to determine whether or not I’d be a great match for the corporate usually, and to supply the chance to ask questions of one other co-founder who wasn’t managing this function.


I get up within the morning and work out no less than 3x/week earlier than beginning the day. After this, I sit down and have some quiet time. I spend time planning my day, establishing my conferences, and making certain that I’m arrange for achievement for the remainder of the day. I normally have conferences after that – roughly 2-4hrs of conferences per day, and 2-4 hrs of quiet time, whether or not pre-planned or ad-hoc. 

It’s an awesome combination of collaboration, listening in, and asking the proper questions and ensuring that we’re ready to make the proper choices. Normally my day ends with a gathering – a 1:1 with my supervisor or a direct report, or a company-wide assembly. I’d thought that this may really feel odd as a result of I used to spend time on the finish of the day by myself, however I’ve discovered this actually energizing. There’s additionally a lot to study – I go away the day nearly every single day feeling energized and like I’m studying. I go away the times very happy.


I’ve realized that there are issues that we take with no consideration, that aren’t as simple as they appear. Everybody is aware of about healthcare; no one goes by means of life with no need it, with out taking part on this system not directly. There may be a lot to study as a client – and it’s unusual to consider this, as a result of it’s one thing primary, regular, wanted, and important. You will get sick sooner or later, and also you will inevitably want healthcare. 

So, studying the complexities of the area is actually vital. There are issues that you just would possibly suppose are easy and you discover out that they’re really very difficult. I’ve been approaching lots of this with humility, and counting on the those who I’ve been working with to assist me get on board. I 100% should depend on my teammates to organize me and maintain me up after I make errors.


I’d say two issues:

  • For those who’re fascinated with working right here, don’t suppose twice. It is best to positively discover alternatives with us, and apply once you see one thing that might be a great match for you.
  • For somebody who isn’t so certain about HealthSherpa, for no matter motive – contemplate the place you might be and the influence you make the place you might be, after which contemplate the potential influence you could possibly make engaged on one thing that can assist resolve such an enormous drawback. There’s nothing that feels higher than doing a job you take pleasure in, and realizing the way it will profit individuals in an enormous means.

Wish to work with Patricia and the remainder of our phenomenal workforce? Click on
right here to discover present openings and listen to from extra teammates at HealthSherpa!



Please enter your comment!
Please enter your name here

Most Popular

Recent Comments