HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are vital to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and progress. On this submit, hear from Agent Assist Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.
Prior to now I labored for a grassroots group that related Californians to inexpensive well being care. When I discovered the job at HealthSherpa, it was a possibility to return to working with the Inexpensive Care Act (ACA) and serving to folks make higher choices about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present shopper help – solely this time, in a nationwide setting.
I come from a predominantly Latino neighborhood; numerous of us in the neighborhood don’t converse English or have entry to sources in regards to the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my associate & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to folks right here who’re considering studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely considering desirous to know extra about me and my life. It’s this type of tradition that has made me really feel extra snug right here than I’ve in every other job.
I’m developing on three years at HealthSherpa and we’re about to enter what will likely be my third Open Enrollment Interval (OEP). I’ve executed a whole lot of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers work out what information they want to be able to excel of their work.
Total, I’m most happy with having helped develop a powerful information base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve executed right here – it’s eye-opening, in a great way. It makes me assume, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it will probably really feel daunting, particularly in an interview, to return out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly advocate you embrace the unknown. You might need a baseline concept of what the ACA is, however as you dive deeper, there’ll all the time be some factor of the ACA that you just’ll encounter, and also you gained’t acknowledge or perceive it straight away. These are alternatives to study one thing new, and your group will enable you determine it out. It’s vital to help one another in our work, in order that we are able to additional deepen our information base.
I like working towards languages and translating for people in several methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language expertise. For me, studying languages is about attending to know folks and their environments. It’s a ability, however it’s additionally a strategy to study extra in regards to the world.
I’m bilingual in Spanish and English and in addition realized Japanese as a toddler. Later in life, I studied French and German as nicely. I really feel like I can’t fairly name myself a polyglot, however at residence there are phrases, phrases, and entire sentences in Japanese or Spanish regardless that we primarily converse English- it’s a little bit of a whirlwind.
Need to work with Kino and the remainder of our phenomenal group? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!