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HomeE-LearningI Went From Incapacity Assist Employee to Software program Assist Technician

I Went From Incapacity Assist Employee to Software program Assist Technician


How I Went From Working In Healthcare To Software Support & Cybersecurity in 1 Year

Studying to code as a way to land a job in tech can really feel daunting. That is why we’re sharing inspiring tales from Codecademy’s neighborhood — to indicate how folks such as you (sure, you!) can embark on a studying journey and find yourself with a very new profession. We hope these tales function a reminder that there is no single path to a extra fulfilling work life.

In the present day’s story is from Jacinta Hayward, a 27-year-old Software program Assist Technician at a shopper healthcare platform in Perth, Australia. Learn extra tales from Codecademy learners right here — and make sure you share your story right here.

Why I selected to study to code

“I used to work within the incapacity sector and was changing into burned out with it and thought, You recognize what, I want a little bit of a career-change. The disabilities sector is wonderful and I really like the folks in healthcare, however I simply realized I wanted to do one thing the place I used to be utilizing my abilities to my greatest skill.

I’ve at all times been good with computer systems and liked video video games, so I believed I’d get into {that a} bit extra. With Covid, I had this large push to hurry up the method of studying these new abilities. I simply informed myself, If I don’t give up my job now, then I by no means will.

On the similar time, my accomplice truly works in cybersecurity, and I noticed that Codecademy had this 6-hour course on Introduction to Cybersecurity. I believed, That’d be actually cool, even when I can simply discuss to him just a little bit extra about what he does and be capable of ask him, ‘How was your day?’ As a result of I had no thought what any of it meant. So I took that course, and I acquired hooked. I additionally took a number of different programs round command line, cloud computing, and cybersecurity.

Now I am truly working in software program assist with the goal of hopefully getting right into a extra cybersecurity-based position within the subsequent 12 months. However I perceive that within the cybersecurity sector, you have to be humble and go from a helpdesk or IT and software program assist position after which transition into cybersecurity.”

How I made time to study

“I used to be very lucky to be able the place I might simply take off a few months between jobs. I simply actually hit it arduous, I suppose. I actually like the way in which the programs are arrange as a way to see the proportion of how a lot you’ve already accomplished, as a result of I am actually choosy about numbers. Even when I could not do all of it in sooner or later, I might try to simply do 25% or 50%.

A few of the topics, you may try to rush via them — however then you definitely understand, when you’re dashing via them, you are not truly studying something. I might truly take my time. If there is a hyperlink to an Article or one thing that was actually attention-grabbing, I might truly click on on it, since you take in much more data that method.”

How I saved up sufficient cash to change careers

“I wish to at all times have emergency funds, in order that was an enormous a part of it. As a result of I had two years of hemming and hawing about desirous to make a career-change, I used to be in a position to save up that cash prematurely.

That was very useful, as a result of it additionally meant that once I was in that interval of three months the place it wasn’t working, I used to be truly like, Alright, I’ll get a job in IT or in software program assist. If I had gone for longer and never had these financial savings, I might have ended up getting one other healthcare job simply to pay the payments. I used to be apprehensive that I’d find yourself getting comfy and staying there.”

How lengthy it took me to land a job

“I began studying with Codecademy in Might 2021 and I give up my job in early 2022. It was three months of unemployment; and for the primary two months, I used to be in all probability not wanting that a lot. The third month, I in all probability utilized to fifteen totally different jobs. I do know that feels like loads of firms, however I actually wished to get a job! I wasn’t doing anything other than my programs, so I simply actually utilized myself to writing CVs and canopy letters.”

How I acquired within the door

“I used to be attempting to give attention to firms regarding healthcare or the incapacity sector, as a result of that is what I do know and what I am nonetheless fairly obsessed with. However I simply wished to work in a extra tech-related position inside healthcare.”

How I nailed the interview

“I acquired interviews with two firms that I utilized to: The primary one was in all probability about 20 minutes lengthy. They only checked out my resume and mentioned, ‘Effectively, cybersecurity is very in demand. You have additionally acquired expertise round healthcare and the incapacity sector. You are good for the position.’ They employed me in a short time, which was loopy, however cool.

The second firm was much more intense. There have been three totally different interviews, together with a technical interview, values-based interview, and an interview with their CEO. They requested loads of situational questions, and issues like, How do you’re employed with folks?

However curiously, the interview course of was not truly as technical as I believed it will be. I believed I would be requested about particular coding eventualities or IT troubleshooting, however it was much more about how you’ll find out issues for your self. One thing that got here up fairly a bit is the flexibility to suppose on the spot, discover your personal solutions, or ask different folks for solutions.

That stunned me, as a result of enthusiastic about coding or cybersecurity a few years in the past, and even three or six months in the past, I believed you needed to be a genius and know all the things.”

How I evaluated the presents

“The second firm I interviewed with was loads bigger — they’ve 5 million customers in Australia — and had much more alternatives to maneuver round inside the firm. They’re actually obsessed with supporting and encouraging girls in cybersecurity and programming as effectively, they usually do loads of inside hiring. They’ve additionally acquired coaching packages and occasions, like capture-the-flag occasions, which is moral hacking.”

How day one & past went

“I begin in two weeks and I’m so excited!”

What I want I knew earlier than I began studying

“Don’t get delay by the concept that it’s important to be an skilled at one explicit language or it’s important to know all the things. I do not suppose anybody who’s a programmer or in cybersecurity is aware of all the things — completely not. Discover tasks that you simply’re obsessed with, or that you simply truly see as helpful, quite than selecting up a language purely for the sake of studying it.

And do not fall for the concept that that you must do huge boot camps or 3-year levels — Codecademy has some actually good content material that may enable you get a job.”

Be taught like Jacinta

See the programs and languages that helped her most.

Unsure the place to begin? Try our character quiz! We’ll enable you discover the perfect programming language to study primarily based in your strengths and pursuits.

Need to share your Codecademy learner story? Drop us a line right here. And do not forget to affix the discussions in our neighborhood.

Cybersecurity Programs & Tutorials | Codecademy

Cybersecurity is a fast-growing area that addresses the safety dangers of our more and more linked digital world. Be taught cybersecurity, and you’ll learn the way customers, firms, and even governments shield themselves and get well from cyber threats and assaults. Begin defending your self or your orga…

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