Issues to be vigilant about #1: Examine the charges and companies of the highest 5 overseas home helper (FDH) companies/employment facilities
The charges and repair particulars will differ from one employment heart to a different, resembling the applying time, refund situations, and so on. We advise that employers examine completely different employment facilities primarily based on the next standards:
– Charges associated to visas, consulates, entry, and so on.
– Price of air ticket to Hong Kong (and whether or not the pick-up is included)
– Abroad and native medical examination charges for the helper
– Alternative charges for abroad or present home helper who has accomplished the contract
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Abroad helper
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FDH in Hong Kong who has accomplished a contract
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Employer-selected FDH (contract alternative inside Hong Kong)
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Abroad Employment Centre Ltd.
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Filipino maid: from HKD $11,980
Indonesian maid: from HKD $13,980
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Filipino maid: from HKD $8,980
Indonesian maid: from HKD $12,980
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Filipino maid: from HKD $4,990
Indonesian maid: from HKD $6,990
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Bundle contains:
– Charges associated to consulate in Hong Kong, entry procedures, visa, courier
– Consulate registration and Hong Kong ID card utility
– Physique verify of the FDH
– Maid might be changed as soon as inside the first 12 months (70% of the unique price shall be individually charged)
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Bundle Contains:
– Hong Kong Immigration Division work visa price
– Contract notarization price by the consulate
– Physique verify of the FDH
– If you happen to change your maid inside 6 months, it’s good to pay 70% of the prevailing price of hiring a brand new maid
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Bundle contains:
– Hong Kong Immigration Division work visa price
– Contract notarization price by the consulate
– Physique verify of the FDH
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Technic Employment Service Centre Ltd.
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Filipino maid: from HKD $11,980
Indonesian maid: from HKD $11,980
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Filipino maid: from HKD $13,980
Indonesian maid: from HKD $15,980
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Filipino maid: from HKD $5,680
Indonesian maid: from HKD $7,980
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Bundle Contains:
– Contract notarization price by the consulate
– Helper’s air ticket to Hong Kong
– Physique verify and exit dealing with price for home helper earlier than arrival in Hong Kong
– Work visa price
– Physique verify price upon arrival in Hong Kong
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Bundle contains:
– Dealing with contract notarization by the consulate
– Dealing with utility for Hong Kong work visa
– Physique verify for the FDH
*Doesn’t embody exit charges of the FDH or the price of air ticket to Hong Kong
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Bundle contains:
– Dealing with contract notarization by the consulate
– Dealing with utility for Hong Kong work visa
– Deal with related utility procedures in Hong Kong
– Deal with related exit paperwork and procedures of the nation of origin of the FDH
– Price of air ticket to Hong Kong
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Daylight Employment Company
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Filipino maid: from HKD $11,980
Indonesian maid: from HKD $11,980
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Filipino maid: from HKD $11,980
Indonesian maid: from HKD $13,980
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Filipino maid: from HKD $3,900
Indonesian maid: from HKD $3,900
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Bundle contains:
– Hong Kong work visa price, contract notarization price by the consulate
– Air ticket to Hong Kong
– Help in utility for HKID card by FDH
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Bundle contains:
– Contract notarization price by the consulate
– First-time Hong Kong work visa price
– Physique verify in Hong Kong
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Bundle contains:
– First-time Hong Kong work visa price
– Contract notarization price by the consulate
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My Candy House Employment Company
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Filipino maid: from HKD $9,980
Indonesian maid: from HKD $8,980
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Filipino maid: from HKD $15,980
Indonesian maid: from HKD $15,980
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Filipino maid: from HKD $5,380
Indonesian maid: from HKD $5,380
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Bundle contains:
– Abroad medical examination
– Contract notarization price by the consulate
– Hong Kong work visa
– One-way air ticket to Hong Kong, departure tax and airport tax included
– Utility for Hong Kong ID card, registration at consulate, Hong Kong medical examination
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Bundle contains:
– Contract notarization price by the consulate
– Hong Kong work visa
– Medical examination in Hong Kong
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Bundle contains:
– Contract notarization price by the consulate
– Hong Kong work visa
– Philippine Consulate OWWA (just for Filipino maids)
* Medical examination price is just not included
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LOTUS Employment Company
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Filipino maid: from HKD $8,880
Indonesian maid: from HKD $8,880
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Filipino maid: from HKD $12,880
Indonesian maid: from HKD $12,880
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Filipino maid: from HKD $4,980
Indonesian maid: from HKD $4,980
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Bundle contains:
– Contract notarization price by the consulate
– Hong Kong work visa price
– Physique verify in nation of origin
– Physique verify in Hong Kong
– One-way air ticket to Hong Kong or arrival price in Hong Kong (just for Filipino maids)
– Help in utility for HKID card by FDH
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Bundle contains:
– Contract notarization price by the consulate
– Hong Kong work visa price
– Physique verify in Hong Kong
– Philippine Consulate OWWA price (just for Filipino maids)
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Bundle contains:
– Contract notarization price by the consulate
– Hong Kong work visa price
– Philippine Consulate OWWA price (just for Filipino maids)
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Issues to be vigilant about #2: Watch out for “unlicensed” intermediaries
There are 1,527 licensed employment companies for overseas home helpers in Hong Kong as of the top of 2021, based on the federal government. Presently, there aren’t any provisions within the Employment Ordinance or the Employment Businesses Laws requiring employment companies working in Hong Kong to acquire official authorization from overseas governments for offering companies associated to the recruitment of overseas home helpers. Employers are subsequently suggested to make use of well-established and well-known FDH companies.
If you happen to want to use a smaller FDH company, you’re suggested to first go to the “Employment Company Web site” of the Labour Division, or contact the Employment Company Affairs Division of the Labour Division at 2115 3667 to verify whether or not these companies are correctly licensed. As well as, you also needs to verify whether or not these employment facilities maintain licenses acknowledged by the Ministry of Labor of the Philippines, Indonesia, Thailand, and so on., to verify they’re professional.
Issues to be vigilant about #3: Take note of whether or not the FDH company is on the blacklist
Yearly, the Labour Division publishes an inventory of intermediaries which have obtained written warnings, and even had their license revoked or license renewal refused. Employers can verify the web site of the Labour Division to keep away from patronizing these unscrupulous companies.
Checklist of employment companies which have obtained written warnings for violating the laws:
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Title of the EA
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Deal with of the EA
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Date of Warning
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Causes of Warning
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28Helper Company Restricted
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Store 5, Floor ground, Wah Chi Mansion, 286-298 Temple Road, Yau Ma Tei, Kowloon.
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10 December 2021
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Failing to attract up service agreements with employers
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A&F Employment Centre
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Room 1605, sixteenth ground, Hollywood Plaza, 610 Nathan Highway, Mong Kok, Kowloon.
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26 September 2022
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Failing to make sure that the candidate provided to employer is on the market for filling the emptiness
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God Properly Employment Company
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Mezzanine ground, 56B Yen Chow Road, Sham Shui Po, Kowloon
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28 January 2022
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Failing to attract up a written service settlement with employer agreed by each events earlier than receiving fee from employer
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God Properly Employment Company
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Mezzanine ground, 56B Yen Chow Road, Sham Shui Po, Kowloon
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28 January 2022
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Failing to have affordable information of the authorized provisions related to the operation of employment companies, together with however not restricted to Employment Ordinance and Employment Company Laws
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Helper Wing’s Company
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thirty fifth ground, Two Pacific Place, 88 Queensway, Admiralty, Hong Kong
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13 January 2022
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Failing to incorporate all required objects in fee receipts offered to employers
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Jumbo Worldwide Maid Employment Company
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Room 1704, seventeenth ground, 655 Nathan Highway, Mong Kok, Kowloon.
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14 September 2022
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Failing to incorporate all required objects within the service settlement with employers
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Jumbo Worldwide Maid Employment Company
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Room 1704, seventeenth ground, 655 Nathan Highway, Mong Kok, Kowloon.
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14 September 2022
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Failing to incorporate all required objects in fee receipts offered to employers
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Metro Asia Recruitment Companies Co.
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Floor ground, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories
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13 September 2022
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Failing to incorporate all required objects in service agreements with job-seekers
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Metro Asia Recruitment Companies Co.
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Floor ground, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories
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13 September 2022
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Failing to incorporate all required objects in service agreements with employers
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Metro Asia Recruitment Companies Co.
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Floor ground, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories
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13 September 2022
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Failing to incorporate all required objects in fee receipts offered to jobseekers
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Metro Asia Recruitment Companies Co.
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Floor ground, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories
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13 September 2022
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Failing to supply fee receipts to employers
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Metro Asia Recruitment Companies Co.
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Floor ground, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories
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13 September 2022
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Failing to incorporate all required objects in fee receipts offered to employers
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Metro Asia Recruitment Companies Co.
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Floor ground, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories
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13 September 2022
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Failing to ask employers to acknowledge receipt of the publications and pattern kinds as listed within the CoP, and to substantiate that they’ve been briefed about their rights and obligations in full and perceive such in writing
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Metro Asia Recruitment Companies Co.
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Floor ground, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories
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13 September 2022
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Failing to maintain information regarding the dealings with jobseekers and their employers together with acknowledgement from overseas home helpers and employers concerning the receipt of the signed Commonplace Employment Contract
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P & P Employment Company Restricted
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Room 1004, tenth ground, Progress Business Constructing, 9 Irving Road, Causeway Bay, Hong Kong.
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28 June 2022
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Failing to attract up service agreements with jobseekers
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P & P Employment Company Restricted
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Room 1004, tenth ground, Progress Business Constructing, 9 Irving Road, Causeway Bay, Hong Kong
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28 June 2022
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Failing to incorporate all required objects in service agreements with employers
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Daylight Employment Company
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Room 906, ninth ground, Hollywood Plaza, 610 Nathan Highway, Mong Kok, Kowloon.
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4 July 2022
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EA failed to make sure the knowledge offered is according to information as identified
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High Companies and Firm
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Room 705-706, seventh ground, Tung Ming Constructing, 40-42 Des Voeux Highway Central, Central, Hong Kong.
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20 July 2022
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Failing to incorporate all of the required objects within the service settlement drawn up with employers
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High Companies and Firm
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Room 705-706, seventh ground, Tung Ming Constructing, 40-42 Des Voeux Highway Central, Central, Hong Kong.
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20 July 2022
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Failing to incorporate all of the required objects within the fee receipts offered to employers
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WAH YING EMPLOYMENT CENTRE
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Store 163-164, 1st ground, Huge Day Mall,9-15 Heung Sze Wui Road, Tai Po, New Territories.
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7 October 2022
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Failing to attract up a written service settlement with the employer agreed by involved events
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WAH YING EMPLOYMENT CENTRE
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Store 163-164, 1st ground, Huge Day Mall,9-15 Heung Sze Wui Road, Tai Po, New Territories.
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7 October 2022
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Failing to incorporate all required objects within the fee receipt offered to employer
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Wing Fai Employment Restricted
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Store 13, Floor ground, Wing Fai Backyard, 29-35 Ting Kok Highway, Tai Po, New Territories.
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11 April 2022
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Failing to attract up service agreements with jobseekers
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Wing Fai Employment Restricted
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Store 13, Floor ground, Wing Fai Backyard, 29-35 Ting Kok Highway, Tai Po, New Territories.
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11 April 2022
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Failing to incorporate all required objects in service agreements with employers
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WT (Asia) Employment Centre
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Flat J, third ground, Block B, Clague Backyard Property, 26 Hoi Shing Highway, Tsuen Wan, New Territories.
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14 June 2022
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The licensee of the EA did not carefully supervise the operations of the EA and their employees
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Supply: Labour Division
Issues to be vigilant about #4: Realizing the unscrupulous practices of FDH intermediaries
When selecting an FDH company, employers shouldn’t solely take note of the feedback on social media resembling Fb, Google Evaluation, and Instagram, but in addition be careful for widespread unscrupulous practices of those companies, together with:
- Not signing any service settlement with the employer or the job applicant
- Making strategies or abetting employers to deduct wages, relaxation days or statutory holidays of overseas helpers to recoup their loans, commissions, coaching charges, and so on.
- Offering employers with inaccurate or deceptive info concerning the non-public info or skills of a home helper
- Abetting employers to move on prices to overseas home helpers, resembling charges and bills levied by their native authorities and/or establishments (resembling visa charges/coaching charges, and so on.)
Against this, a great employment company ought to clearly clarify to the employer the charges, scope of companies, refund preparations, and charges for changing the home helper, in addition to signal a service settlement with the employer. It’s going to additionally clearly clarify the obligations of the employer, such because the minimal wage and the best way to calculate sick depart allowance and annual depart, to guard the rights and pursuits of each events.
Issues to be vigilant about #5: Take note of complaints lodged with the Shopper Council
Many complaints are lodged with the Shopper Council, and employers could want to take a look at these examples to remind themselves to be vigilant:
Dishonest in video interviews
In a single case, the overseas helper might communicate fluent Cantonese throughout the Zoom name, however couldn’t say a phrase of Cantonese in actual life. It seems that throughout the video assembly, there was an instantaneous translation into Cantonese going down behind the digicam. Subsequently, it is strongly recommended that employers, if circumstances allow, attempt to interview in individual as a lot as doable to know their working capacity, expertise, and angle, and on the similar time let the opposite social gathering perceive your anticipated working atmosphere, scope, and normal.
“100% of your a reimbursement” is a misnomer
If the applying of the overseas helper chosen by the employer is unsuccessful or the helper fails to take up the job as scheduled, he ought to take note of whether or not the contract stipulates the date of the overseas helper’s efficiency. As well as, employers ought to take note of the phrases and situations of the service along with the charges charged by the company.
For instance, there was a case the place a overseas helper company claimed to supply a “100% refund”. Solely when the overseas helper was refused to go away the nation by the Philippine Customs did the employer uncover that the unique “100% refund” safety solely utilized to circumstances the place the home helper did not get hold of a visa from the Hong Kong Immigration Division. Circumstances the place the Hong Kong visa was granted weren’t coated by the refund clause.
Issues to be vigilant about #6: Take note of what objects should be paid
Hiring a home helper via an middleman will certainly contain paperwork and administrative charges. Employers ought to take note of what objects are coated by the service price to substantiate that there aren’t any hidden objects that should be paid. That is particularly widespread with lower-priced companies, as they might mislead employers or pressure home helpers to pay hidden charges to make up for the worth distinction.
Issues to be vigilant about #7: Proactively ask for a refund or FDH alternative phrases
Because the overseas home helper company solely handles the work between the time of the overseas helper’s utility and the time of her arrival in Hong Kong, if the overseas helper has already assumed her new position, however the work angle or efficiency is just not passable, the overseas home helper company can solely present restricted assist, together with providing the employer preferential charges for FDH alternative. It’s uncommon for the employer to be totally refunded or have the FDH changed with out situations. It’s endorsed that employers put together for the worst earlier than hiring a overseas helper, and ask the overseas helper company beneath what circumstances will they organize for a alternative or price refund, in order to stop arguments down the highway.
Issues to be vigilant about #8: If issues occur too quick, one thing isn’t proper
If the overseas helper company/employment heart guarantees to rearrange for the overseas helper’s arrival in Hong Kong shortly, the employer needs to be notably cautious as a result of the steps of every overseas helper’s utility to return to Hong Kong will take time. Relying on the Indian/Filipino helper employed, the time wanted shall be completely different. For instance, the physique verify will take 3-4 working days, and the visa approval will take 6-8 weeks. These will not be issues a home helper middleman can pace up, so in actuality, they’re usually simply dishonest advertising and marketing techniques.
Issues to be vigilant about #9: Insurance coverage doesn’t need to be secured via the FDH middleman/employment heart
Home helper employment companies usually promote their “one-stop service” and supply a number of home helper insurance coverage for employers to select from. Many employers will merely purchase it instantly from the overseas helper heart for comfort, and a few facilities will even present labor insurance coverage for the primary 12 months (i.e. worker’s compensation insurance coverage), however the protection and limits of those insurance coverage will not be enough in lots of circumstances. The employer typically solely finds that out when the FDH is de facto sick or wants to say compensation in an accident, however by then it’s already too late.
The very fact of the matter is, simply because your company provides insurance coverage so that you can select from doesn’t imply you can’t choose to safe insurance coverage by your self. Buying home helper insurance coverage by your self not solely provides you extra flexibility, but it surely additionally permits each you and your helper to acquire the precise safety wanted whereas probably saving cash on the similar time.
