At first look, mortgage broking and being a flight attendant appear very completely different careers.
Not so, says Kanupriya (Priya) Sood (pictured above), who was a global flight attendant for 3 years however now works as a mortgage dealer for Cinch Loans.
“I’ve discovered some crossover between the 2 industries,” Sood instructed Australian Dealer. “Each are customer-centric by way of coping with shoppers, offering a service (whether or not that be on the bottom or within the sky).
“Each passenger/shopper has a distinct story, so you possibly can apply the identical ideas as a flight stewardess to mortgage broking, offered you don’t cross the skilled line. It is advisable to spend the time attending to know their story, what their objectives and aims are and assist them by reaching them collectively.”
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Sood was primarily based in Singapore and labored as a flight attendant from 2010 to 2013. She mentioned her favorite factor in regards to the function was getting paid to journey, discover completely different nations and cities and speak to completely different individuals everywhere in the world.
“I used to like travelling earlier than turning into a flight stewardess, so once I obtained the chance to affix the Singapore Airways workforce, I believed it was the very best factor to ever occur to me,” Sood mentioned.
“Studying about completely different cultures and communities was wonderful. I used to be on this function pre-COVID-19, earlier than the trade was closely affected. For somebody who loves travelling, a task like it is a nice alternative to see the world.”
Sood mentioned she did wrestle with working across the clock.
“I might be rostered on for various flights at completely different occasions, which impacts your physique clock long-term, plus takes a toll in your bodily and psychological well being. I used to be at all times flying again and ahead between time zones. On common, I used to be on 15 worldwide flights monthly, so the sensation of fatigue and sleep deprivation was a daily prevalence.”
Sood determined in 2013 it was time to surrender her profession as a flight stewardess, so she relocated to Melbourne to spend time along with her husband.
“I wished to spend extra time with my husband and household moderately than sustaining a long-distance marriage, which is why I made a decision to depart aviation and make the transfer. Once I arrived, I took three or 4 months off to discover potential profession choices, which was the place I used to be launched to mortgage broking,” she mentioned.
“I used to be beforehand working in a people-orientated enterprise, so one factor led to a different. My husband had a pal who was a dealer who had simply began his personal brokerage, so I learnt extra in regards to the function and mortgage trade from him, which is the place I made a decision this was one thing I wished to do, so I joined his workforce.”
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Sood joined Melbourne brokerage Cinch Loans and mentioned she learnt the again finish of the enterprise first, completely different lender insurance policies and how you can construction a shopper’s mortgage.
“I’ve discovered this trade is all about constructing relationships, which clicked in a short time, making it very interesting to make the profession swap I each wished and wanted,” she mentioned.
Sood mentioned she skilled weekly profession highlights as a mortgage dealer.
“Each time I obtain a name from a buyer who is worked up, comfortable or full with feelings, by realizing my workforce and I’ve helped change their life for the higher is the very best recognition for me as a dealer. For all brokers on the market, shopper satisfaction is priceless once they specific their pleasure and happiness.”