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A Day within the Lifetime of an Preliminary Claims Handler


It’s no secret at The Common that our individuals make us doable. Every particular person on our staff performs a key position in serving to us obtain our targets whereas offering our prospects with glorious merchandise and repair. To showcase the distinctive and necessary work being performed throughout the corporate, we’re rolling out a narrative collection all about our wonderful staff – A Day within the Life! Every story will characteristic a unique worker and provide you with an opportunity to see what a day of their work life is like. Sandrica Griffey is an Preliminary Claims Handler III who’s situated in Murfreesboro, TN, and has been with The Common for simply over a 12 months. Right here’s a take a look at a day within the lifetime of Sandrica.

Describe your job in a single or two sentences.

As a Declare handler degree 3, I assess, evaluate, and resolve car claims.

What does a typical workday seem like to you?

For me, a typical workday entails quite a lot of various things – returning voicemails, initiating contact with the individuals concerned in an accident, reviewing protection and fault, and paying estimates.

What do you get pleasure from most about your job?

It’s very fulfilling when you’ll be able to assist individuals. Many individuals aren’t conscious that as an adjuster, you’re required to put on many hats. Along with serving as an adjuster, you’re a instructor of protection and a listening ear for the concerned events.

What’s one thing you would like individuals knew about your job?

It’s necessary for individuals to know that as an adjuster, the aim is to search out protection and shield our insured, not like the stigma that insurance coverage is all the time trying to deny a declare. I like to pay a declare once I can!

What abilities are required in your each day work?

Two essential abilities wanted are communication and organizational abilities. You need to have the ability to set up your day and successfully talk with prospects to assist them perceive the protection and the method concerned in a declare that’s already a disturbing occasion for them.

What do you love to do when you’re not working?

I get pleasure from preserving aquariums and aquascapes, taking part in devices, making fermented items, and enjoyable with family members.

What drives you?

I’m pushed by my urge to develop into the very best model of me, and I would like my work to mirror that. My aim is to all the time do my finest, particularly when challenged. I hold going as a result of I do know the satisfaction once I attain my aim will likely be that a lot sweeter. And as soon as I receive my aim, I transfer even additional so I continue to grow.

If you happen to might give one piece of profession recommendation, what would it not be?

Continue to grow and continue to learn – evolving as an expert retains issues attention-grabbing and difficult!

Interested by a Profession at The Common?

Come be a part of our rising staff! At The Common, our individuals make us doable. We’re on the lookout for daring thinkers and passionate people who share our aim of bringing reasonably priced, high quality insurance coverage to individuals throughout the nation. Our imaginative and prescient influences how we ship on our guarantees to our prospects, our communities, and one another.

We take pleasure in providing high quality insurance coverage and offering distinctive service. Via your invaluable abilities and skills, you’ll be able to assist us proceed to form the insurance coverage business – simply as we’ve been doing since 1963.

If this seems like your form of alternative, we need to hear from you!

Discover our profession alternatives and be taught extra about working at The Common.

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